Mildenhall and Lakenheath AFB Info

RELOCATION INFO
            
Relocation is a challenge! It's never easy to leave family and friends behind. While no move is without its difficulties and annoyances, careful planning can often be the big difference between a routine relocation and financial/emotional hardship. Contact the Relocation Assistance Program, at the base nearest you, as soon as you receive notice of your PCS, for more information on your new duty station.  The Relocation Program at the Family Support Center offers classes such as "Welcome to Britain", which will introduce you to the culture of Great Britain and where to go and what to do. We also have a Newcomer's Bus Tour which takes you to the county town of Norwich, full of history and shops. At the Base Overseas Orientation you will be introduced to the Wing Commander and will receive several informative briefings, including information from our British Community Relations Advisor about cultural differences. 

While you wait for your household goods shipment, Family Services will loan a variety of items to you. Pots, pans, dishes, silverware, linens, irons, cribs, car seats, strollers and other selected items are available FREE OF CHARGE for an initial period of two months, which can be extended if your goods are delayed. Just stop by Family Services, Bldg 460 (in the Family Support Center) with a copy of your orders between 0900-1500. 

Please note that pillows and towels ARE NOT available for loan, due to hygiene reasons. Keep this in mind when packing your "unaccompanied baggage". 

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ARE YOU READY TO LEAVE? 

1. Passports in hand? 

2. Certificates of Vaccination in hand? (required for Service Member only) 

3. Phone numbers left with someone in the States, and carried with you? 

4. Insurance on household effects secured? 

5. All other insurance in order? 

6. Paid up or made arrangements to pay up all local bills? 

7. Post Office and regular correspondents notified of Change of Address? 

8. Travel claim readily available? 

9. Travelers' Checks purchased? (Keep receipts) 

10. Travel tickets in order? (Keep tickets including any unused portions) 

11. Baggage properly tagged? (Remove all tags/stickers which identify you as a member of the military when traveling other than via DOD) 

12. Arrangements completed for pets? 

13. Reading material - magazines organized? 

14. School records packed in accompanied baggage? 

15. Family members Medical and Dental records packed in accompanied baggage? 

16. Current state driver's license and instructions for renewal during tour? (if necessary) 

17. Statement from insurance company regarding your accident-free driving record for up to seven years? 

18. Registration and other documents concerning automobile shipment? 

19. Bank arrangements completed? 

20. ID cards current? 

21. Several ID Card and Passport Photos on hand for each member of your family? 

22. International Driver's License for all licensed drivers? 

23. All unaccompanied baggage shipped? 

24. Household Goods papers packed? 

25. Have you kept your sponsor informed and up-to-date? 

26. Have you drawn all necessary advances? 

27. Snacks/Entertainment for children? 

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Household Goods In-Bound Shipments 

****There is NO nontemporary storage in the United Kingdom.**** 
Therefore, it is very important that you only ship those items that you absolutely need. If, at the time of delivery you discover that your house will not accommodate all of your property there are NO PROVISIONS to ship that property back to the United States or as mentioned above into nontemporary storage. Feltwell furnishings will provide you with a washer, dryer, and refrigerator for the duration of your tour. 
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NAME Traffic Management Office 
ADDRESS Bldg 426 
CITY RAF Mildenhall 
TELEPHONE 011-44-1638-542927 
DSN PHONE 238-2927 
FAX 011-44-1638-542646 
DSN FAX 238-2646 

Household Goods Weight Allowances 

Entitlements are always dependent on the authorization that the military personnel flight has assigned to you in your particular situation. Single members PCSing are authorized 10 percent or 700 lbs of the above weight, whichever is greater, unless otherwise stated on your orders. 

Note: Members serving an unaccompanied tour who do not have the full Joint Federal Travel Regulation (JFTR) weight authorized to them are limited to the 10 percent option or an unaccompanied baggage shipment, they will not be able to make a split shipment (part by air part via surface). 

Also, unaccompanied members who are authorized to ship the full JFTR weight will be limited to 400 lbs of unaccompanied baggage. 
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GRADE E1 
WITH DEPENDENTS 5,000 
WITHOUT DEPENDENTS 2,000 

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GRADE E2 
WITH DEPENDENTS 5,000 
WITHOUT DEPENDENTS 1,500 

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GRADE E3 
WITH DEPENDENTS 5,000 
WITHOUT DEPENDENTS 1,500 

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GRADE E4 
WITH DEPENDENTS 8,000 
WITHOUT DEPENDENTS 7,000 

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GRADE E5 
WITH DEPENDENTS 9,000 
WITHOUT DEPENDENTS 7,000 

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GRADE E6 
WITH DEPENDENTS 11,000 
WITHOUT DEPENDENTS 8,000 

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GRADE E7 
WITH DEPENDENTS 12,500 
WITHOUT DEPENDENTS 10,500 

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GRADE E8 
WITH DEPENDENTS 13,500 
WITHOUT DEPENDENTS 11,000 

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GRADE E9 
WITH DEPENDENTS 14,500 
WITHOUT DEPENDENTS 13,000 

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GRADE W-1 
WITH DEPENDENTS N/A 
WITHOUT DEPENDENTS N/A 

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GRADE W-2 
WITH DEPENDENTS N/A 
WITHOUT DEPENDENTS N/A 

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GRADE W-3 
WITH DEPENDENTS N/A 
WITHOUT DEPENDENTS N/A 

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GRADE W-4 
WITH DEPENDENTS N/A 
WITHOUT DEPENDENTS N/A 

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GRADE O-1 
WITH DEPENDENTS 12,000 
WITHOUT DEPENDENTS 10,000 

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GRADE O-2 
WITH DEPENDENTS 13,500 
WITHOUT DEPENDENTS 12,500 

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GRADE O-3 
WITH DEPENDENTS 14,500 
WITHOUT DEPENDENTS 13,000 

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GRADE O-4 
WITH DEPENDENTS 17,000 
WITHOUT DEPENDENTS 14,000 

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GRADE O-5 
WITH DEPENDENTS 17,500 
WITHOUT DEPENDENTS 16,000 

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GRADE O-6+ 
WITH DEPENDENTS 18,000 
WITHOUT DEPENDENTS 18,000 
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POV In-Bound Shipments 
Effective January 31, 2001, you must show the U.S. port or vehicle processing center your Title (if you own your car) or a letter from the Lien Holder (BankCredit Union, etc) authorizing you to ship the POV Overseas. If you don't have one of those documents, the port or vehicle processing center will not accept your car for shipment overseas. 
Brandon: Map and directions available from TMO upon your arrival. 

Please take the following documents when picking up your POV: Valid ID card, proof of UK car insurance, 3rd AF driver's permit, DD Form 788 (POV shipping document), PCS orders, power of attorney (If someone other than military member picks up vehicle, British Sterling for gasoline and a set of keys. **Please note any damages to your POV while still at the port, on form DD788 during inspection and take to the legal office-claims section. All inquiries on inbound POV's should be routed through TMO Inbound Section. 

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NAME Transcar UK Brandon Vehicle Processing Center (VPC) 
CITY Brandon 
TELEPHONE 00800-87267227 
FAX 01842-813051 
COMMENTS Hours: 0800-1630 (Mon- Fri) by appointment only VPC allows shippers the opportunity to mail or FAX paperwork for shipment of POV, to arrive a minimum of five days prior to desired turn-in date of POV. This system speeds vehicle processing time. For more information call the VPC. Please take the following documents: 6 copies PCS orders, ID card, DD Form 430 from Pass & ID. 

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MAIL: The temporary/general delivery mailing address for Mildenhall is: NAME SQUADRON PSC 37 GENERAL DELIVERY APO AE 09459 

All active duty and DOD civilian personnel can obtain a box number before they arrive by sending a copy of their orders to their sponsor. All TDY personnel should go to the Customer Service Desk at the Post Office as soon as possible after they arrive so that a General Delivery File can be set up for them. 

The Military Postal System provides most of the same services as the United States Postal System, but you may expect your mail to take a bit longer to be delivered because of the extra distance it must travel. Priority packages and letter-class mail arrive in approximately 8 days. Magazines and surface mail may take 30-35 days. Express mail service may be purchased for delivery to CONUS in 3 days. For complete guidance, please see USAFE Pamphlet 33-102. 

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DRIVING DIRECTIONS: 

FROM: NEWCASTLE TO MILDENHALL 

Start: From the Port in Newcastle. Join the A1(M) Southbound At Darlington the A1(M) changes to the A1. Carry on Southbound on the A1. Carry on South on the A1, Passing Leeds, Sheffield and Nottingham. On the A1 exit onto the A604 towards Huntingdon. Take the A604 onto the A14 Eastbound towards Cambridge. Exit the A14 onto the A11 towards Mildenhall. Once on the A11, you will reach a large roundabout. Take the first left at this roundabout towards Mildenhall. Continue through Mildenhall Village on the A1101 following the red & white signs for RAF Mildenhall. Relax. 

FROM: DOVER TO RAF MILDENHALL 

Start: At the Port of Dover: Take the A20 towards Folkestone. Join Junction 13 of the M20. Stay on M20 Passing Maidstone. Join the M25 at Junction 3 near Swanley. Continue north on the M25, past Dartford(UK Toll Booth) At Junction 27 on the M25 exit onto the M11, towards Harlow. Continue on the M25 past Stansted. Exit the M11 at Junction 9 onto the A11, towards Newmarket. Continue on the A11 past Newmarket and head towards Mildenhall. Once you reach a Large roundabout on the A11, take the first exit left into Mildenhall. Carry on through Mildenhall village on the A1101. Follow Red & White signs to RAF Mildenhall. Relax. 

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Transportation 

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NAME Airport Shuttle Bus Schedule 
ADDRESS Bldg 598 
CITY RAF Mildenhall 
TELEPHONE 011-44-1638-542929 
DSN PHONE 238-2929 
COMMENTS This is a free bus service for Active Duty and their family members. Please show copy of orders (or military ID for space available). Please note the following schedule: 
Depart AMC to Gatwick: 0530 & 0800 

Departs Gatwick to AMC: 0930 & 1200 North Terminal (Coach Road) 1000 & 1230 South Terminal (Zone D) 

Travel time from Gatwick Airport to RAF Mildenhall is approx. 2-1/2 hours. 

Depart AMC to Heathrow: 0530 & 0800 Depart Heathrow to AMC: 1000 & 1230 Terminal 3 (Coach Area - Bays 9-14) 

Travel time from Heathrow Airport to RAF Mildenhall is approx. two hours. 
There is no shuttle bus service provided from Stansted Airport to RAFM. 

Remember - One of our congregation will pick you up from Stansted if need be.  Call us! 

***"Give Parents A Break"*** Due to the stress related to moving, free childcare is available on Saturdays for a five hour block of time (paid for by Air Force Aid Society). To get the necessary form, available dates and/or more information, stop by the front desk at the Family Support Center, Bldg 460, just behind the Billeting Office. 

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ARRIVAL & CHECK-IN REQUIREMENTS: (See major category "Relocation Services" related subject "PCS Report Procedures".) 

Most people arrive in the UK on AMC Contract Flights that fly into RAF Mildenhall. If you fly in on a commercial flight, you will arrive at Gatwick Airport approx 115 miles from RAF Mildenhall), or Heathrow Airport approx 110 miles from RAF Mildenhall). 

Members from the Family Support Center meet the plane at the Mildenhall terminal and will help you find your sponsor, your luggage and anything else you need. Please ensure you contact your sponsor of your arrival date and time. 

The Road Traffic Act requires all vehicles registered in the UK to possess two registration (license) plates. Those that do not can be fined. Don't forget to handcarry your stateside license plates with you. You will put your stateside plates on your POV until your vehicle meets the requirements to get your British license plates. Also check yours and your dependents drivers license prior to your departure to ensure they will not expire while your in the overseas area.  Some states have provisions where a service members drivers license even if showing as expired is in fact not expired.  It is however easier in case something happens to make sure that your license is up to date any how and could save you hassle in the future.

Passport Information - An added benefit of a USAFE assignment is the ability to travel in Europe and see sights that many people spend a lifetime just dreaming about. Your MPF will ensure that members and their families have the appropriate documents to enter the country where they will be assigned. If you wish to travel while assigned in Europe it is recommended (not mandatory) that you and your family acquire tourist passports (at your expense) before coming to Europe. Your tourist passport will ensure you can travel freely to all European countries. A no-fee passport will not allow entry into some European countries. 

Please note that civilian clothes should be worn when flying into Heathrow or Gatwick Airports, and should not identify you as a service member. 

Upon arrival at Gatwick or Heathrow: Process customs, this may involve a long wait. Shuttle bus service is provided to RAF Mildenhall if you have trouble locating the area to catch this shuttle, stop by the Information counter in the airport and they will direct you. TAXI CHARGES WILL NOT BE REIMBURSED UNLESS YOU ARE AN O-6 (OR ABOVE) OR THE SHUTTLE BUSES HAVE ALREADY DEPARTED. See "Transportation" for further info. 

There will be some circumstances, however, when shuttles will not meet travelers needs. In these cases contact TMO Passenger Section DSN 238-2061 or commercial 01638-542061 to assist with travel arrangements. 

There is no shuttle bus service from Stansted Airport to RAF Mildenhall. Personnel arriving Stansted TDY should make advance taxi arrangements. To arrange a taxi, FAX flight number, arrival time, phone number, and a copy of orders to TMO Passenger Section, or have the gaining organization bring information to make the arrangements (DSN FAX 238-2250 or Civ 011-44-1638-542250). 

A 10-day advance payment for billeting is now required upon check-in. This will enable you to process your advanced TLA with the Housing office. If 10-days advance payment could be a hardship, please consider applying for a government credit card in advance to your PCS, the card is transferable. 

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CURRENCY: 

The British unit of currency is the pound sterling. The pound is divided into 100 pence and British coins are minted in 1p and 2p (bronze); 5p,10p, 20p,and 50p (cupro-nickel); one pound (nickel-brass) and two pound coins. The 20p and 50p are seven sided, all the rest are round. Banknotes are printed in denominations of 5, 10, 20, and 50. Also, it pays to shop for the best currency exchange rate and lowest commission charge, especially if you will be exchanging money often. 

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Driving in the United Kingdom 

It is mandatory that you attend the Air Force Driving Briefing within 10 days from your arrival. 

Motorcycle Requirements 

If you are a motorcyclist or think you might be interested in motorcycling while stationed in Europe, there are a few things you should know first before making any riding plans or financial obligations. You must complete a Motorcycle Safety Foundation (MSF) approved safety course in order to get the required motorcycle endorsement on your AF driver's license before you can ride your motorcycle in Europe. Courses for beginner riders are held at RAF Molesworth. Courses for experienced riders are held at RAF Molesworth and RAF Lakenheath. The frequency and availability of student slots are limited. You are highly encouraged to attend one of these safety courses the MSF offers at your stateside location prior to PCSing here to avoid any unnecessary delays in licensing. See your base safety office for details. 

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NAME Wing Safety Office 
ADDRESS Bldg 521 
CITY RAF Mildenhall 
TELEPHONE 011-44-1638-542255 
DSN PHONE 238-2255 
FAX 011-44-1638-542530 
DSN FAX 238-2253 
COMMENTS Hours: 0800 - 1700 

Drivers License - You must have a USAFE permit to drive in the UK. 

To obtain this permit, you must attend a briefing. This briefing is given by Wing Safety every Friday at 0800 at the Bob Hope Community Center, attendees are issued the USAFE Permit at the end. Please note that you must bring your military I.D. card and a valid stateside license or equivalent. Please ensure that your license is still valid before you arrive in the UK. You can prepare for the written test by studing the UK Highway code. 

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Vehicle Inspection (Ministry Of Transportation) 

What is an MOT? The MOT is a bumper to bumper safety test. It is very involved and complex and is not an easy test to pass. The MOT test itself takes about 45 minutes and the cost is about £30 or its dollar equivalent at the going rate. The MOT applies to all vehicles more than 3 years old. The MOT certificate is good for 12 months and then must be retested. You must have an MOT test and have passed in order to drive on British roads. 

What should the guidelines be when deciding whether or not to bring an older vehicle to the UK? The general rule is if you don't think your car will pass this test, it might be a good idea to consider the cost and length of time it would take to get the parts to repair it (generally from the States). A good rule of thumb is any car 10 years or older, unless a classic, would be best left in the States. 

THE LIGHT REQUIREMENTS FOR THE MOT ARE VERY EXTENSIVE! - All vehicles built after 1 April 1981 must have a fog light, mounted at the rear of the vehicle, centered to the right hand side of the vehicle. Also, the light control switch must light up when the fog light is on and must be seen from the drivers seat. - Parking lights must be white, not amber. - The headlights in the UK are angled differently than in the States because of driving on the other side of the road. It is suggested that the re-aiming of your lights be done when you arrive in the UK. - All vehicles built after 1 April 1986 must have a side repeater. A side repeater is a separate turn signal in the fender that can be seen from the driver side door. In most cases this means drilling holes in the fender of approximately 3/4 inch. Wraparound lights may substitute for the side repeater in some models. - All rear turn signals must flash amber, and must not adversely affect any other light (brake light, parking light). Very few American vehicles meet the standards for light requirements in the UK. The price for a light conversion costs from $185 - $250. 

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Federal Civilian Employment for Spouses 

Military spouse preference provides priority in the employment selection process for military spouses who are relocating as a result of their military spouse's PCS. 
When applying for US Civil Service (GS/WG) positions, a separate SF-171, Optional Form 612 or Resume is required for each position in which consideration for employment is desired. Applications are only accepted for "open" positions. 

For information on government employment, see the Government Employment section of SITES. 

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NAME British Staff Office 
ADDRESS Bldg 447 
CITY RAF Mildenhall 
STATE Su 
ZIP ffolk IP28 -8PN 
TELEPHONE 011-44-1638-542823 
FAX 238-2823 
PROXIMITY TO SITE On base - Bldg. 447 
COMMENTS Eligibility: British Citizens 



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NAME Civilian Personnel Office 
ADDRESS 3 AF/DPC, Unit 4840 Box 35 
CITY APO 09459 
TELEPHONE 011-44-1638-543540 
DSN PHONE 238-3540 
FAX 011-44-1638-543077 
DSN FAX 238- 3077 
PROXIMITY TO SITE On base - Bldg 435 
COMMENTS Hours: 0900-1300 
Eligibility: American Citizens 

Permanent Employment Resources

Other employment opportunities exist on base through local community banks, credit unions, and the concessionaires at RAF Lakenheath and RAF Mildenhall. The driving distance between RAF Lakenheath and RAF Mildenhall is approximately 10-15 minutes, depending on traffic conditions. 



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NAME AAFES Employment 
ADDRESS Attn: People Resource, Unit 5280 Box 420 
CITY 09464--0420 
TELEPHONE 011-44-1638-532882 
FAX 011-44-1638-532843 
PROXIMITY TO SITE Approx. 5 miles away on RAF Lakenheath (Bldg. 975) 
COMMENTS Hours: Mon-Fri 0730-1630 
Applications accepted Mon-Thursday 0900-1500 

Eligibility: American & British Citizens, Non-British NATO Country Spouses with and without American Social Security Numbers. 

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NAME Career Focus Program 
ADDRESS 100 MSS/DPF Unit 4925, Box 280 
CITY APO 09459 
TELEPHONE 011-44-1638-543406 
DSN PHONE 238-3406 
FAX 011-44-1638-543514 
DSN FAX 238-3514 
PROXIMITY TO SITE On base - Bldg. 460 
COMMENTS Hours: 0730-1630 
An Employment resource program designed to assist military spouses and family members with obtaining and maintaining employment. The goals of this program are to assist each client with our most current resources available and to ensure the services offered are both professional and informative. Services provided include: 

- Assistance with resumes/curriculum vitaes(CV), the British style resume, job applications, on and off-base tax and National Insurance Numbers and UK employment guidance. 

- Individual guidance with career decisions. 

- Resource center with information on off and on-base jobs, careers, interviewing skills, resume/CV writing and federal employment. 

- Access to SF-171 Program and MS Word 97 and professional results with a laser printer. 

- Career development and assessment workshops. 

- Information about educational opportunities. - Classes are offered to assist with the following: 1. Looking for Employment Off-base 2. Resume and CV Preparation 3. Interviewing Skills 4. Career Exploration 5. Starting a Business in the UK (Small Business Development Seminar) 6. On-Base Employment Opportunities 7. How to be a Family Day Care Provider 

The Family Support Center's Monthly Update outlines all classes offered with times and dates. 

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NAME Human Resources Office 
ADDRESS 100 SVS/SVH, Unit 4905 Box 400 
CITY 09459--5400 
TELEPHONE 011-44-1638-543684 
DSN PHONE 238-3684 
FAX 011-44-1638-545975 
PROXIMITY TO SITE On base - Bldg. 450 
COMMENTS Offers a wide variety of Non-Appropriated Fund (NAF) positions from childcare providers to professional, both permanent and temporary. 



Temporary Employment Resources 

See also, Related Subjects: "Federal Civilian Employment," "Permanent Employment Resources" and "Private Sector Employment." 
There are numerous agencies nearby. Please consult the yellow pages for your area, under "Employment Agencies". By law in the UK these agencies may not charge you to utilize their services. Several categories of temporary employment include: secretarial, word processor or VDU operators, telephonist and general clerical assistants, warehouse, industrial-catering, cleaning staff, and computer training. 

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SHOPPING

Mail order catalogs are used by a number of people to order from the U.S. The Family Support Center has a good selection you can browse through. 
Shopping malls, though some distance from RAF Mildenhall, are located in Peterborough, Essex, Norwich, Ipswich and Cambridge. 

Market Days Mildenhall - Friday; Brandon - Thursday and Saturday; Bury St Edmunds - Wednesday and Saturday; Cambridge - every day except Sunday; Newmarket - Tuesday and Saturday. 

Location: Nearby Villages Hours: 0900-1700 

Major Stores: Similar to flea market 

You can usually find fruits and vegetables, clothing, household goods, second-hand goods etc. at markets. Most villages have shopping areas and market days. Market days are: 

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NAME Grafton Centre 
ADDRESS 46 Grafton Centre 
CITY Cambridge 
TELEPHONE (01223) 316201 
PROXIMITY TO SITE 26 miles northeast from RAF Mildenhall. 
COMMENTS Hours: 0900-1730 
The Grafton Centre is a shopping mall located 10 minutes from the center of Cambridge. 

Major Stores: Debenhams, Mothercare, C & A and more. 

A large Warner Bros. theatre is located in this mall and offers a discount to military members. 

On many evenings some stores such as Debenhams remain open until 1930. 




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NAME Cornhill Walk Shopping Centre 
ADDRESS Brentogovel St. 
CITY Bury St Edmunds 
TELEPHONE (01284) 767577 
PROXIMITY TO SITE 13 Miles 
COMMENTS Hours: 0900-1730 
Major Stores: Richards, Evans, Index Catalog 

This centre has several stores that cater to women's fashions. Richards, Evans, & Principle are examples of such stores (Evans specializes in plus sizes). You can also find several children's stores. In addition to this centre you can also find several shops and eating places in Bury. (To include a McDonalds, Burger King and Pizza Hut....and sure, that doesn't sound so wonderful now....but once you've gone without your deep dish Supreme and Super Sized fries...you will remember this bit of info.) 

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NAME Lakeside Mall 
ADDRESS West Thurrock Way 
CITY Thurrock 
TELEPHONE 01708-869933 
PROXIMITY TO SITE approx 70 miles away 
COMMENTS Approx one and one-half hours away from RAF Mildenhall this mall is near London. 

A large mall with three levels - One can find a Gap Store, Foot Locker, numerous clothing stores, record shops and a food court. 

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Child Care Programs on Installation 

Waiting lists exist for all ages, averaging 12-24 months. Priority is given to single parents and dual military families. An advance application for care (DD Form 2606) can be submitted through your losing base's Child Development Program, once you have orders. Applications can be faxed. 



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NAME Child Development Center 
ADDRESS Bldg. 288 
CITY RAF Mildenhall 
TELEPHONE 01638-542042 
DSN PHONE 238-2042 
FAX (Civ only) 01638-712186 
COMMENTS Hours: 0630-1800 Mon-Fri Registration Fee: $15 
The Mildenhall Child Development Program provides weekly care for children ages six weeks to five years of age. Hourly care is available on a limited basis. Reservations can be made up to one week in advance by calling the Center. PCS families receive priority for hourly care 14 days in/outbound. All CDC rooms are staffed according to managed Air Force child care regulations. Their care givers are trained in early childhood education and in-service training is conducted to ensure that quality programming is maintained. Menus are approved by the base dietician and follow the USDA Child Care Food Preparation Standards. 

A new child development center has recently been completed. This increases the capacity from 64 children to over 200. 

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NAME Child Development Center 
ADDRESS Bldg 37 
CITY RAF Feltwell 
TELEPHONE 01638-527020 
DSN PHONE 236-7020 
COMMENTS Hours: 0645-1800, Mon-Fri 
Across from the base shoppette and barber shop. 

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NAME Child Development Center 
ADDRESS Bldg 659 
CITY RAF Lakenheath 
TELEPHONE 01638-523285 
DSN PHONE 236-3953 
COMMENTS Hours: 0645-1800 Mon-Fri 
Located across from the base theater and directly across from the Craft Center. 

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NAME Youth Center 
ADDRESS Bldg. 287 
CITY RAF Mildenhall 
TELEPHONE DSN 238-2990/2831 Civ 01638-542990/2831 
COMMENTS Hours: 1500-2000 M-F, 1400-2000 Sat. 

Before & after school program is available, M-F 0630-0830/1515-1800. Call for information on special School-break and Summer-break camps. Lots of special programs are offered on an on-going basis to include gymnastics, karate, ballet, drill team, performing arts, tennis, and a very active sports program (basketball, soccer, in-line hockey, baseball, etc.). (Helium balloons are offered for sale, for special occasions.) Fees are on a sliding scale. 

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NAME Family Child Care Homes 
ADDRESS Bldg 436 
CITY RAF Mildenhall 
TELEPHONE 01638-544040 
DSN PHONE 238-4040 
FAX Civ Only - 01638-712186 
COMMENTS Family Child Care is the regular care of a child, for more than ten hours per week in the on-base home of another family. Persons who want to operate a Family Child Care home must meet certain Air Force requirements (to include licensing) before offering care to children. A cooperative program between the AF Family Child Care and British Social Services offers those in housing off base the opportunity to become a licensed Childminder. There can be no more than six children receiving care in the home (including the provider's children) under the age of eight, and only two of the children can be under two years of age. Parents are still responsible for evaluating the home before placing their child and should continuously monitor the care provided. 
To be eligible for care, children must be two weeks through 12 years of age. Parents must be active duty, retired military, employed civilians, or Department of Defense employees. Children are required to have current, updated immunizations, medical power of attorney and a Dependent Care form (in single/dual military). 

Hours of operation and fees charged are a matter of private negotiation between the provider and the parents. Parents are required to fill out a contract prior to beginning care. For more information, contact the Family Child Care Coordinator at the number listed above. 

Alternatively, the Lakenheath POC can be reached at Bldg 640, Civ 01638-523718 or DSN 236-3718. 

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Child Care Programs Community

A child care resource pamphlet (for the local area) is available through the Child Development Center, Family Child Care Office, and Family Support Center. This resource guide includes on-base, family day care homes, childcare in the local community, and lots more. 
The following numbers are for British agencies that can provide child care 

Public and DODDS Schools

For more information on this subject: Web Site for DODDS http://www.uk-dso.odedodea.edu/ 
Schools for minor family members of military and civilian personnel stationed in the United Kingdom are operated by the Department of Defense Dependents Schools, under guidance of the Director Office of Dependents Education, located in Arlington, VA. Our joint community schools are part of the new European Area with its logistics support headquartered in Weisbaden, Germany, under the leadership of the Area Superintendent. The Lakenheath complex schools are part of the United Kingdom District. The District office telephone number is DSN 226-7251, civilian 01638-527251. 

All of our DoDDS schools are accredited through the North Central Association of Schools and Universities (NCA) and also offer a wide range of extracurricular and sports activities. Feltwell Bus Office: DSN 226-7332 CIV 01638-527331 

Lakenheath Bus Office: DSN 226-2304 CIV 01638-522304 

Web sites for most of these schools are available from the Mildenhall FSC Relocation Team. 

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NAME BRITISH SCHOOLS - Suffolk County Council (for State Schools off base) 
ADDRESS Shire Hall 
CITY Bury St Edmunds IP33 -IRX 
TELEPHONE 11-44-1284-763141 
TUITION Free (space available) 
PROXIMITY TO SITE Averaging 1-25 miles away. 
COMMENTS Many American parents see a few years spent in a British school as an excellent experience for their children. Places can usually be found at local schools, though not always at the school nearest to home, as this part of the country has a steady influx of young British families and has shown a consistent pattern of growth for the last fifteen years. 
If your assignment in Britain is likely to last less than a year after your child's admission, the school will usually deny your request. Neither will they take children living on base, who are expected to use DOD schools. 

Everyone based at RAF Mildenhall will live in either Suffolk, Norfolk, or Cambridgeshire county. Although the education system is government run, each county has a certain amount of leeway in applying the rules. 

Children in the UK start full time, regular free state schooling in the term in which they become five years old. In Cambridgeshire, however, they can start full time regular schooling after their fourth birthday. 

We estimate that around 1,200 children are currently being educated in local schools, drawn from both RAFs Mildenhall and Lakenheath. They tend to be in Primary (Elementary) schools, though some attend in Middle Schools between the ages of 9 and 13. Only a few go on to High School, as most American parents understandably prefer their teenagers to attend the DOD High School, where they'll be prepared for the US college system, which is very different from ours. 

There's no point in looking for a school until you have a house on the economy. Your landlord, estate agent (realtor), or next door neighbour will be able to tell you where the nearest schools are. Otherwise call the Family Support Centre on x3406 or the Community Relations Adviser on x2254, who will give you the number to call. 

Call the school and speak to either the head teacher or the school secretary, who will make an appointment for you to visit the school with your child. Schools have no specific registration day. Each child is registered when necessary. 

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NAME DoDDS-Feltwell Elementary School 
ADDRESS DoDDS/CCSE/F, Unit 5185 Box 315 
CITY 09461 
TELEPHONE 11-44-1638-527003/527004 
DSN PHONE 226-7003 
FAX 011-44-1638-527003 
DSN FAX 226-7003 
TUITION Cmnd spons'd=free; all others approx. $10,000/year space available 
PROXIMITY TO SITE approx. 13 miles away (located on RAF Feltwell) 
WWW LINK www.uk-dso.odedodea.edu/feltwell 
COMMENTS Kindergarten through Fifth grades; Serving approximately 480 students, this school has its own library, art room, computer lab, cafeteria and multi-purpose activity room. 

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NAME DoDDS-Lakenheath American Elementary School 
ADDRESS CCSE/L, Unit 5158 Box 40 
CITY APO 09459 
TELEPHONE 11-44-1638-523721/523674 
DSN PHONE 226-3721 
TUITION Cmnd Spon'd=free; all others = approx. $10,000/yr (space available) 
PROXIMITY TO SITE approx. 5 miles away (in Lakenheath Housing Area) 
WWW LINK www.uk-dso.odedodea.edu/lakenheathes/ 
COMMENTS Located in Phase III housing area of RAF Lakenheath (Grades Kindergarten-Fourth). 
Children who are 5 years old before 31 October may be enrolled in kindergarten; those 6 years old before the same date may enter first grade. 

The following information is needed to register pupils in school at any time: 

1. A birth certificate or other certification of birth date is required for new enrollees in kindergarten or first grade. 

2. Parents enrolling students during the school year are requested to bring school reports or report cards from the last school attended at the time of registration 

3. Immunization Certificate (see more below). 

4. A copy of current orders and sponsor's Unit Identification (PAS) Code available from the Military Personnel Flight (MPF). 

5. Home and office phone numbers. (Billeting number can be used for home until you have a permanent home number.) 

6. Emergency contact person other than spouse. 

7. Stateside address. 

Newly enrolled children after the beginning of the year will start school the day following registration if they enroll before noon. If children enroll after noon, they will start two days following registration. Parents should request to see a counselor at the time of registration if their children have any special learning needs. According to DoDDS Student Registration Regulation, all students' social security numbers are mandatory at time of registration. 

Immunization Policy - A child will not be allowed to start school unless immunized against the following diseases: Diphtheria, Pertussis, Tetanus, Polio, Measles, Rubella and Mumps. 

(Children must have had 5 DPTs, 2MRRs and at least 4 Polio vaccinations. The last vaccination of each of these has to have been given after the age of 4.) 

Exceptions to the policy will be made only in cases related to medical problems and religious objection. Since all 50 states already have these immunization requirements, there will be standardization between DoD and US school requirements. Certificates to show that all immunization requirements have been met will be issued by the Immunization Clinic at the RAF Lakenheath Hospital. These certificates will be required as part of school registration. Parents may obtain certificates for their children by taking their shot records to the Immunization Clinic. It is suggested that you call the clinic to verify if open or not at DSN 226-8148 or Civ 01638-528148. 

The Kindergarten program is a half-day program: Kindergarten (bus) pupils, living off base, go to the morning session. Kindergarten (walking) pupils, living on base, go to the afternoon sessions. 

This fully accredited elementary school has a standing enrollment of about 1,000 pupils. The school has about 75 teaching staff. The staff includes art, music, computer, and physical education teachers, as well as two host nation teachers who introduce British culture and customs. This school also has a Preschool Handicapped Program and a Sure Start Program. All special education needs can be accommodated for the learning impaired or moderately to severely impaired child. For information on these programs call DSN 238-3721 or 01638-523721. 

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NAME DoDDS-Lakenheath High School 
ADDRESS DoDDS/CCSH, Unit 5185 Box 45 
CITY 09464--8545 
TELEPHONE 11-44-1638-523115/3116 
DSN PHONE 226-3115 
FAX 011-44-1638-533073 
TUITION Cmnd Spon'd=free; all others approx. +$10,000/yr (space available) 
PROXIMITY TO SITE approx. 5 miles away (secured side of RAF Lakenheath) 
WWW LINK www.uk-dso.odedodea.edu/lakenheathhs/ 
COMMENTS Welcome to Lakenheath High School, home of the Lancers, the largest high school in the District, and the fourth largest in Europe. This school has one of the best reputations for academic achievement, the performing arts, athletics, and friendliness of all the high schools worldwide. We are fortunate to be associated with such an excellent school staff and student body. 
Located within the guarded area of RAF Lakenheath; Grades Ninth-Twelfth. The high school enrolls about 560 students. There are 55 faculty and staff members, including 2 Guidance Counselors and a Librarian. A junior Air Force ROTC unit operates also in the high school. Interscholastic sports include football, basketball, track and field, wrestling, female volleyball, female basketball, soccer, softball and tennis. Extra curricular activities include: Model United Nations, speech and drama, cheerleading etc. High school students must successfully complete a minimum of 22 units for graduation. 

All DODDS schools at all levels, have a wide range of extracurricular and sports activities. 
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NAME DoDDS-Lakenheath Middle School 
ADDRESS Unit 5185 Box 55 
CITY 09461 
TELEPHONE 11-44-1638-527007/527008 
DSN PHONE 226-7007 
FAX 011-44-1842-827945 
TUITION command sponsored=free; all others = $10296-$11532 (space available) 
PROXIMITY TO SITE approx. 13 miles away (located on RAF Feltwell) 
WWW LINK www.uk-dso.odedodea.edu/lakenheathms/ 
COMMENTS Grades Sixth-Eighth operating under the middle school concept. There are approximately 780 students enrolled. This middle school is housed in several separate buildings, giving it the flavor of a small college campus. Students have a homebase with a teacher/advisor prior to the beginning of each school day, and rotate classes on a seven-period schedule. 
There are many extra-curricular activities in which students can become involved. They are: 

Computer Club, Cross Country, Computer Distance Learning Modules, Environment/Recycling Club, Homework Club, Host Nation Club, Instrumental Music Club, Vocal Music Club, Intramural Basketball, Intramural Pickleball, Intramural Volleyball, Intramural Flag Football, Intramural Indoor Hockey, Math Counts 7/8, Math Olympiads 6, Newspaper, Odyssey of the Mind, School Store, Science Club, Soccer, Student Council, Drama, Leadership Training, Number One Club, National Junior Honor Society. All of these activities take place after school. All students who participate in the activities may ride the activity bus which departs from the campus at approximately 1630. 
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NAME DoDDS-Liberty Intermediate School 
ADDRESS DoDDS/CCSI, Unit 5185 Box 50 
CITY 09464--8550 
TELEPHONE 11-44-1638-522258 
DSN PHONE 226-2258 
FAX 011-44-1638-533906 
TUITION Cmnd-spons'd=Free; all others approx. $10,000/year 
PROXIMITY TO SITE Approx. 5 miles away (secured side of RAF Lakenheath) 
WWW LINK www.uk-dso.odedodea.edu/liberty/front.htm 
COMMENTS Located across the street from the base Fitness Center and the Lakenheath High School. Gardes: 5th 
This fully accredited intermediate school has a standing enrollment of about 300 pupils. The school has about 15 teaching staff. The staff includes art, music, computer, and physical education teachers, as well as access to a host nation teacher who introduces British culture and customs. All special education needs can be accommodated for the learning impaired or moderately to severely impaired child. For information on these programs call DSN 226-2258 or 01638-522258. 

All registration and immunization information is the same as Lakenheath Elementary School. 
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NAME Suffolk County Council 
TELEPHONE Civ 01284-763141 
COMMENTS Covers the areas of Mildenhall, Newmarket, Red Lodge, Bury St. Edmunds and surrounding areas. 

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NAME Norfolk County Council 
TELEPHONE Civ 01842-754484 

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NAME Cambridge County Council 
TELEPHONE Civ 01353-667911 
COMMENTS Ely office, covering Ely, Littleport and area. 


Youth Centers 

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NAME Youth Activities 
ADDRESS Bldg 249 
CITY RAF Lakenheath 
TELEPHONE 01638-523953/2935 
COMMENTS Hours: 1500-2000 Mon-Fri, 1300-2100 Sat 



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NAME Youth Center 
ADDRESS Bldg 293 
CITY RAF Mildenhall 
TELEPHONE 01638-542990/2831 
DSN PHONE 238-2990/2831 
COMMENTS Hours: 1500-2000 M-F, 1400-2100 Sat 
RAF Mildenhall's new Youth Center is Bldg. #293 located on the North side of the base. This exciting new facility offers many programs for youth ranging from 3-18 years of age. The Open Recreation program is for youth ages 9-18. The School Age Program is open Monday-Friday 0630-0815 and 1500-1800. This program offers a structured and fully supervised environment for youth ages 6-12 and offers all day care during school breaks. Payment is weekly and is based on total family income. An extensive Sports Program is offered for Youth ages 5-18, including: Baseball, Basketball, 5-a-side Indoor Soccer, 3-5 year old Start Smart, Wrestling, Volleyball, Flag Football, and In-Line Hockey. A Preschool program is offered on Mondays, Wednesdays, and Fridays from 0900-1130. The facility also offers a wide range of instructional classes, parties, trips, and special events to meet the needs of the youth in our community. 

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For Teens Only 

The Youth Center offers the following for teens: Teen Summer Bash, Commander for the Day program, special teen specific trips, RAF Mildenhall Youth Sports Day, shopping trips, all-night lock-ins, and more. Stop by the Center for the current schedule. 


Things to Do - Sports and Recreation 

The library in each community has a computerized resource listing of children's programs many of which are free or low cost. 
Numerous choices exist on the local economy, check the Yellow Pages for additional resources, under "Leisure Centres", "Sports Training", "Stables", "Sports Clubs & Associations", "Recreation", to name a few... 
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NAME Mildenhall Swimming Pool 
ADDRESS Recreation Way 
CITY Mildenhall 
TELEPHONE 01638-712515 

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NAME Newmarket Swimming Pool 
ADDRESS High St. 
CITY Newmarket 
TELEPHONE Civ 01638-661736 

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NAME Sports Centre 
CITY Bury St Edmunds 
TELEPHONE Civ 01284-753496 

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NAME Sports Centre 
CITY Sudbury 
TELEPHONE Civ 01787-373132 

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NAME Mildenhall/Lakenheath Shuttle Bus 
ADDRESS Behind Bldg 404/Bldg 459 
CITY RAF Mildenhall 
TELEPHONE 011-44-1638-544349 
DSN PHONE 238-4349 
COMMENTS Bus service to and from RAF Lakenheath base - Services are daily, inclusive of holidays. (Pick up point at RAF Mildenhall is behind the Bob Hope Community Center(Recreation Center), and the next to the Billeting Office. There is also bus shuttle service from RAF Lakenheath to RAF Feltwell. Pick up points for this shuttle service are at (RAF Lakenheath) near the gas station, at Bldg 956 the Billeting Office, and near the BX. Base shuttle services are free. A current schedule can be obtained at the Billeting Office: 

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NAME Military Taxi 
CITY RAF Mildenhall 
TELEPHONE 011-44-1638-542079 
DSN PHONE 238-2079 

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NAME SATO 
ADDRESS Bldg 598 (Terminal Bldg) 
CITY RAF Mildenhall 
TELEPHONE 011-44-1638-542766 
DSN PHONE 238-2766 
FAX 011-44-1638-715249 
COMMENTS Hours : Mon-Fri 0800-1600 For official travel. 

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Commonly Referenced Numbers 

All numbers are current but subject to change. If a number appears to be inaccurate, contact the base operator at CIV 01638-541110 or DSN 238-1110. 

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NAME/AGENCY American Red Cross 
COMMERCIAL 01638-542107 
DSN 238-2107 

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NAME/AGENCY BXtra Mall 
COMMERCIAL 01638-542805 
DSN - 

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NAME/AGENCY Billeting (Fax: 01638-543688 DSN 238-3688) 
COMMERCIAL Res 01638-542655 Frt Desk 01638-546001 (24 hrs) 
DSN Res 238-2655 lodgemhz@mildenhall.af.mil 

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NAME/AGENCY Command Post 
COMMERCIAL 01638-542121 
DSN 238-2121 

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NAME/AGENCY Community Bank 
COMMERCIAL 01638-542850 
DSN 238-2850 

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NAME/AGENCY Emergency Room 
COMMERCIAL 01638-524226 
DSN 226-4226 

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NAME/AGENCY INTRO Manager (Initial Inprocessing) 
COMMERCIAL 01638-545295 
DSN 238-5295 

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NAME/AGENCY Keesler Credit Union 
COMMERCIAL 01638-542686 Fax: 01638-543520 
DSN 238-2686 

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PCS'ing to Lakenheath

ENSURE YOUR SPONSOR HAS CONTACTED YOU; THEY ARE THE MOST VALUABLE KEY YOU HAVE TO MAKING THIS PCS MOVE A SUCCESS!!!!! If you have orders in hand and do not have a sponsor, please contact your gaining unit or your Family Support Center to have them send a request for sponsor. 

PREPARING FINANCIALLY FOR YOUR PCS MOVE TO RAF LAKENHEATH 

Moving to and living in England can be expensive. Your immediate concerns should be to assess your present financial status and then construct a spending plan based on anticipated expenses. Building a spending plan means knowing what your entitlements will be and what to expect type of expenses you will incur when you arrive. For example, there is no Food Stamp program at RAF Lakenheath but there is a very active and effective coupon program available through the Family Support Center. Similarly, prices of certain items on the British economy (such as fruits and vegetables during a local market day) can be just a competitive as those found in the base commissary. You should work closely with your sponsor to find out how much things you anticipate buying or using here will cost such as the price a used car, insurance, heating oil, local taxes, renting a house, etc. Listed below are some normal expenses you might encounter while stationed in England (i.e., road tax, TV tax, etc). You will also find information in the Relocation Services section of this guide under Financial Preparedness. Additionally, depending upon your present financial situation, consider the following options: - Pay off as many bills as you can before you PCS. Negotiate lower interest rates on credit cards. When possible, pay your bills by allotment or a direct debit from an account. Sometimes a creditor might lower the interest rate you pay if you asked them and pay by certain bills by direct debit. - Comparison shop for needed items before coming overseas. Check local merchants for clothing items, etc. and then ask your sponsor to provide you with an average cost within AAFES or the local economy. - Anticipate clothing requirements so you re not burdened the additional expense of buying extra clothing when you first get here. - Anticipate delays in paying your bills from the overseas area. Let your creditors know you are moving overseas and setup a payment schedule accordingly. - Start saving and have an established savings plan in place before you leave the states. This can help you defray unexpected expenses and also help in case an emergency occurs back home. - If you re presently a two-income family (and unless you ve been guaranteed a job), anticipate a delay in finding employment. There are jobs available but obviously employment rules differ off-base, or there might be a delay in finding a job that matches your skills. The simplest recommendation is to adjust your families spending habits to one income. - If possible avoid taking advances to your pay (i.e., advance TLA, pay, etc.) until you arrive here and can assess exactly how much you ll need for rent, utilities, etc. - If you do not think you can financially afford to move your family to Lakenheath, consider the alternative of leaving your family in the states until you find adequate housing and/or transportation. If you consider this option you need to determine whether you can afford to maintain two households instead of one. 

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FORWARDING ADDRESS: Once you receive your orders, you can get a Post Office Box by having your sponsor forward a copy of your orders to the Base Post Office. Your address will be: 

YOUR NAME PSC 41, Box ___ APO AE 09464 

Mail service: The Military Postal System provides most of the same services as the United States Postal System, but you may expect your mail to take a bit longer to be delivered because of the extra distance it must travel. Priority packages and letter-class mail arrive in approximately 8 days. Magazines and surface mail may take 30-35 days. Express mail service may be purchased for delivery to CONUS in 3 days. Delivery confirmation is not yet available at Air Force Post Offices. For complete guidance, please see USAFE Pamphlet 33-102. 

Each base may be slightly different. (Mail to Italy and Turkey takes even longer and not every place offers express mail.) 

TEMPORARY LODGING ALLOWANCE (TLA): (1) Entitlements of TLA are based primarily on permanent change of station moves and nonavailability of government quarters, other than transient type facilities and suitable or adequate private rental housing; (2) newly arrived members are required to report to the Housing Office within 2 workdays of arrival to register for permanent housing; (3) You must report to the Housing Office at the end of each 10 day TLA period for certification and approval of your TLA claim and (4) TLA is limited to 60 days upon arrival, though this is not an automatic entitlement; each day must be justified. 

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DIRECTIONS TO LAKENHEATH: 

People arriving by air will arrive either at the AMC Terminal at RAF Mildenhall or a commercial airport, Gatwick, Heathrow or Stanstead. Regardless of your point of entry, please let your sponsor know your travel/flight plans and any last minutes changes. The base provides a contract bus service which departs twice daily from Gatwick and Heathrow. The name of the present carrier is "Coach Services". IF FOR SOME REASON YOU MISS THE CONTRACT BUS or arrive after its departure, please call the TMO Passenger Travel Section at 01638-521854 (Monday through Friday 0800-1630 hours) or the base Motor Pool at 01638-524843 (all other hours). IN ALL INSTANCES the contracted bus or taxi driver will require four copies of your PCS orders. 

GATWICK: The contract bus departs from the North Terminal (Coach Road) at 0930 and departs from the South Terminal (Bus Bay D) at 1000, arriving at Lakenheath Billeting (Liberty Lodge, Bldg 955) at approximately 1300. A second contract bus leaves the North terminal (Coach Road) at 1200, the South Terminal (Bus Bay D) at 1230, and arrives at Lakenheath Billeting at approximately 1530. Contact the Airport Information Desk for directions on where to meet the bus. 

HEATHROW- The contract bus departs from Terminal 3 Arrivals at 1000 and arrives Liberty Lodge at 1230. A second bus departs at 1230, arriving at Liberty Lodge at approximately 1500. If for some reason you miss the contract bus or arrive after its departure, you should call the TMO Passenger Travel Section at 01638-521854 (Monday through Friday 0800-1630 hours) or the base Motor Pool at 01638-524843 (all other times). 

STANSTEAD - Advise your sponsor that you are coming into Stanstead, so they can meet you. Otherwise, call the TMO Passenger Travel Section at 01638-521854 (Mon-Fri 0800-1630 hours) or the base Motor Pool at 01638-524843 (all other times). Remember, if you are picked up by a taxi or bus contracted through the base, the driver will require four copies of your PCS orders. 

MILDENHALL- If you arrive on a military contract flight from Baltimore, your sponsor or unit representative should meet you. In the event your sponsor does not meet you, we provide a military bus to take you to the Lakenheath Lodging Office. The personnel at Lodging will help you contact your unit and make arrangements for you to meet your sponsor. Ensure your sponsor is aware of your arrival date. 

When you arrive at Liberty Lodge,you should know that rooms are generally not ready for occupancy until 1300. You may store your luggage in a secure area in Billeting and wait in the lounge until the room is ready. 

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ELECTRICITY - British electricity is 220 volts, 50 cycles as opposed to the American system which is 110 volts, 60 cycles. In order to use American appliances in off-base accommodations you will need to use a transformer, which will only convert the voltage, but won't alter the cycles and as a result large appliance motors (ie. refrigerators, washers and dryers) may not last as long as they would back in the States. Washers, dryers, and refrigerators are available for command sponsored personnel for the duration of their tour through Housing Supply at RAF Feltwell. Smaller appliances such as toasters and irons as well as stereos and computers will work with transformers. To help you determine your transformer needs: -Ensure proper sized transformers are used when operating American 110 Volt appliances. -As you are probably aware some electronic devices nowadays are dual voltage. Some require flipping a switch, others can detect the current it s plugged into and adjust automatically. -To determine the required transformer WATTAGE multiply the Amps times the Volts. A 5-amp appliance, for example, will require a minimum of a 550- Watt transformer to properly operate the appliance. (5 amp x 110 volt = 550 watts) -Always check ratings and manufacturers tag on appliances -Insure transformers are serviceable -If transformers have a cooling fan, make sure it works! -Don t use multiple plug adapters on transformers 
**(DONT BE LATE: American electric clocks will lose time because of the difference in the Hertz cycle)**

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TV LICENSE - If your television receives a British TV signal (either a British or a multi-system TV) you must pay the TV License fee of 101.00 (approx $172.00) or be subject to a large fine! The tax covers one year's use and is good for any number of TVs. American television sets are not compatible with the British broadcasting transmitting system and cannot be converted. Televisions are readily available to buy or rent, either through the base exchange or through local shops. You may use your American television to play American VCR tapes or as a monitor for your personal computer, however, the screen may appear rather jumpy because of the 50 cycle electricity. American televisions will not receive from British VCRs nor will American VCRs play British tapes. 

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FOOD STAMPS AND WIC - There is a WIC pilot program available for RAF Lakenheath and RAF Mildenhall personnel. Please see information under "State and Community Social Service Agencies" in the Local Community section of this phamplet. Food Stamps are presently not available in overseas locations, however there is a very active food coupon program available through the Family Support Center. 


DRIVING IN BRITAIN- Road regulations are given in the "Highway Code" Booklet. Your options for getting a copy of this booklet include: - Look at a copy of the book on the web or - Pickup a copy through your Unit INTRO Monitor once you arrive - Ask sponsor if they can send you a copy of the book so you (and eligible family members) can study it before you arrive in Britain. Information about registering your vehicle or buying a car are located on the Lakenheath Pass and Registration/Wing Ground Safety local area websites. This will be accessible to the service member once she/he arrives and sets up an official e-mail account. 

The majority of British traffic signs are of International standard. In Britain, you must drive on the left and pass on the right. The wearing of seat belts is mandatory for all passengers. Unless signs indicate otherwise, the speed limits are 30 MPH in built up areas, 60 MPH on single lane carriageways, and 70 MPH on dual carriageways and motorways. British roads are generally much narrower than US roads. (Check the web site listed above for more information.) 

ROUNDABOUTS - Give way to the right before entering a roundabout. They are designed to keep traffic moving, always use indicators to signal intentions. Roundabouts are NOT FOUR WAY STOPS. 

ROAD TAX- Your vehicle will be 151/year (approx $250) or 82.50/6 mos ($145). If your car is imported (shipped) into the UK, it will be tax free for the first year - then you must pay. Additionally, all vehicles over 3 years old must have a Ministry of Transportation (MOT) safety inspection. Imported vehicles also must have some modifications (i.e. white parking lights, headlights tilted left, amber turn signals (both front and rear), etc.). Your car can be modified before or after you arrive, but the modifications must be made before it is certified to be driven on the roads. It is recommended that the modifications be made after your arrival to ensure it meets UK standards. 

MOT INSPECTION - This is an annual inspection required of any car over three years old. The cost for the inspection is approximately 25 ($45). Any parts or service to the vehicle to ensure it passes the inspection will be above the MOT cost. 

NEW VEHICLE INSPECTION - Effective 1 July 1998, all non-European specification privately owned vehicles less than THREE YEARS OLD that are imported will also need to undergo a safety inspection before being allowed a license to operate in Great Britian. This change does not affect vehicles already licensed to operate here or change the requirement to have a British MOT inspection for any vehicle older than three years. Contact Pass and Registration upon your arrival for further information regarding this requirement. 

PURCHASING A CAR IN BRITIAN - Before you purchase a vehicle, be aware there is no Lemon Law in England. It would be unwise to buy a vehicel without a recent MOT certificate, even at a bargain price. Even buying a car with a new test certificate doesn't guarantee that it's in good condition. 

If you are buying a car privately without a guarantee, you should have an independent inspection carried out by a motoring organization (e.g. AA, RAC, etc). Alternatively, you can take your car to a garage and have them do a pre-test on your car. It may be worth it in the end. 

PARTS FOR A US "SPECIFICATION" CAR - Buying parts for a US car in Britain can be very expensive. Not only that, but you might have to wait a while for the part to arrive. A good idea would be to have family contacts and/or friends in the US who would be willing to purchase and mail the parts to you. 

YOU AND YOUR CAR IN BRITAIN 

All personnel (service personnel and family members) who plan on driving in England must possess a valid stateside driver's license to meet local country drivers licensing requirements. Pass and Registration does check for a stateside drivers license before issuing a 3AF permit. 

Effective 31 Jan 2001 Vehicle Processing Centers (VPC) will no longer accept POVs without the required Lienholder release letter or title. The grace period which has been in effect allowing a member to leave their POV at the VPC while he/she obtains the leinholder release form will expires as of 1 Feb. 

LICENSE TAGS/AUTO REGISTRATION REQUIREMENTS - The Road Traffic Act requires all vehicles registered in the UK to possess two registration (license) plates. Those that do not can be fined. It is also illegal to "make one out of cardboard". The traffic code allows short term visits of vehicles not meeting UK specifications but they are for "tourists"---members of the "visiting forces" (military personnel assigned here)do not fit into this category. There are two exceptions to this. You can drive your vehicle from the import pickup point to your home and to/from your residence to a prearranged MOT or light conversion. The local constabulary traffic division is aware of our special circumstances and do not actively pursue vehicles having only one stateside plate. While not officially condoning it, they liberally apply it to us for the first 30 days. The problems may arise if you travel outside the local area. There is a maximum 2,000 fine for this offense but none of the officers can remember such a hefty fine being imposed. A member of the visiting forces (USAF) must register their vehicle within 30 days but actually can be completed in less than one week. Here's how to do it: 1) Arrange the MOT/light conversion the same day you pick up your vehicle from the POV arrival compound 2) Turn in your paperwork that same day 3) Sit back and wait for the registration to get back. DVLC advertises a ten day turn around but it usually takes only 6 and recently has been as few as 3 work days. 

ADJUSTMENTS OF VEHICLES TO MEET UK LAWS - There are several changes which may have to be made to your vehicle so that it will meet the UK specifications: 1.Headlights must be adjusted so the beams direct to the left instead of the right. 2. The parking lights in the front must be white. The only lights in the front which can be anything other than white are the turn signals. 3. The turn signals in the rear of the car must be yellow. 4. Cars 1980 and newer must have a red rear fog light on the right side with a separate illuminated switch mounted by the driver. 5. For cars 1986 and newer, the turn signal indicator must be visible from the side. We recommend that these adjustments be made after the vehicle arrives in the UK. All materials and/or service for these changes can be made at the Services Auto Hobby Center or the AAFES garage. Adjustments can generally be made at a cost of $100 or less. 

UNLEADED GASOLINE - Unleaded gasoline is available on and off base. 

AUTO INSURANCE - Auto insurance in Britain is written on an annual basis and is generally higher than in the U.S.A. This is particularly true for DRIVERS UNDER THE AGE OF 25 and for American cars. No US manufacturer makes a car for the British market (right hand drive). Costs of insuring American cars are higher for two reasons - 1. They are involved in a higher percentage of accidents. 2. In case of an accident, all parts have to be shipped from the states. Insurance companies load this anticipated extra cost directly into the premium. This also adds to the inconvenience of the customer. Full cover premiums for American cars with drivers under the age of 25 are very costly. 

Britain does have a progressive "no claims" discount system. The discount is based on continuous full years of claims free insurance. The discount ranges from 30% to 60% depending on the number of years of claims free driving that can be proved. A simple letter signed by your insurance representative on insurance company or agent letterhead paper stating the time insured, the policy number, the number of cars insured, and that there were no claims made during the insured time period will be sufficient to enact the discount. The discount is a claims free discount, not an accident free discount. Most British companies will count any claims against you. This includes claims for theft, fire, storm damage, and vandalism. 

There are two American insurance companies who write car insurance in England, USAA and GEICO. US policies from these companies are not valid in England but you can start a foreign policy before leaving the states if qualified. Contact your local GEICO or USAA representative before you depart the U.S. 

RECOMMEND YOU CONTACT A BRITISH INSURER TO GET AN INSURANCE RATE QUOTE ON A CAR YOU PLAN TO SHIP TO THE UK BEFORE YOU SHIP IT. THIS WAY YOU CAN MAKE AN INFORMED DECISION ON SHIPPING A CAR. YOU MAY WAIT UNTIL ACTUALLY ARRIVING IN BRITAIN BEFORE PURCHASING INSURANCE TO GET PRICE AND COVERAGE COMPARISONS. 

There are two insurance companies represented at RAF Lakenheath: 

Bradford and Hatcher Ltd., 18 Lloyds Ave., Ipswich, IP1 3HD Comm: 011-44-1638-533150 

USAA Insurance, Beck Row, Mildenhall 

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PASSPORT AND VISA INFORMATION - As a newcomer to the United Kingdom, there are several items which you should be aware of concerning passports and visas. 

VITAL RECORDS - It is very important that you have certain original documents in your possession which may be required for any passport or visa applications processed during your stay in the UK. For example, an old US passport, US state birth certificate with the raised or colored seal with a filing date within one year from the date of birth, Naturalization certificate, marriage certificates, divorce decrees, adoption papers, etc. Please note that the US Embassy in London will NOT accept ID card or a hospital birth certificate as evidence of citizenship. 

TRAVEL REQUIREMENTS - Not all countries allow military personnel to perform personal travel on ID card and leave orders. Some countries do require military personnel to travel on travel passports, for example, Austria, Southern Ireland, and Turkey. Also, if you go TDY to a non NATO country, an official passport MAY be required. In order for the Military Personnel Flight to obtain a passport for you, evidence of citizenship is required. 

An added benefit of a USAFE assignment is the ability to travel in Europe and see sights that many people spend a lifetime just dreaming about. Your MPF will ensure that members and their families have the appropriate documents to enter the country where they will be assigned. If you wish to travel while assigned in Europe it is recommended (not mandatory) that you and your family acquire tourist passports (at your expense) before coming to Europe. Your tourist passport will ensure you can travel freely to all European countries. A no-fee passport will not allow entry into some European countries. 

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Child Care Programs on Lakenheath Installation 

Child care is provided through the Child Development Center, Family Home Day Care Program and the Hourly Care Center. 

NAME Child Development Center 
ADDRESS Bldg 659 
CITY 09464 
TELEPHONE 011-44-1638-523829/3285 
DSN PHONE 314-226-3829/3285 
COMMENTS Hours: Mon-Fri 0630-1800 
Center holds both DOD certification and National Association for Education of Young Children (NAEYC) accreditation. Eligible users of the CD are active duty personnel, DoD civilian personnel (appropriated and non-appropriated), reservists on active duty, and DoD contractors. 

As of 22 Feb 99, the Child Development Center at RAF Lakenheath and RAF Feltwell provide care for 166 children on a full time basis. Fees for child care are based on family income. 

Up to date shot records are required to register a child. 

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ON BASE HOUSING WAITING LIST: 

RAF Lakenheath has a number of housing areas from across the street from the base to 35 miles away. You must decide if you want to wait and live close-in or take a house earlier and commute. Listed below are the ranges of waiting times for base housing, the short time is for the more distant housing. Due to the changing housing situation at RAF Lakenheath, these waiting times may change somewhat. 

Junior NCO Housing - 2 Bedroom 5 - 24 months Junior NCO Housing - 3 Bedroom 12 - 27 months Junior NCO Housing - 4 Bedroom 12 - 48 months 

Senior NCO Housing - 3 Bedroom 9 - 18 months Senior NCO Housing - 4 Bedroom 6 - 38 months 

Company Grade Housing - 2 Bedroom 9 - 48 months Company Grade Housing - 3 Bedroom 6 - 36 months Company Grade Housing - 4 Bedroom 6 - 26 months 

Field Grade Housing - 3 Bedroom 12 - 36 months Field Grade Housing - 4 Bedroom 12 - 36 months 

Senior Officer 12 months MILITARY FAMILY HOUSING: 

A. Lakenheath Military Family Housing consists of single story and two story family units. They are located both on the base and in the surrounding communities. 

B. There are 13 locations and 97 designs of houses. It is strongly advised that each area is visited before making selections. 

LOCATION, # OF UNITS, DISTANCE FROM LAKENHEATH 

Location # of Units Distance from Base 

RAF Lakenheath 651 On base RAF Mildenhall 119 6 miles RAF Feltwell 192 9 miles Soham 26 13 miles Studlands Park 388 13 miles RAF Newmarket 7 14 miles RAF Shepards Grove 53 26 miles Anglo Lak Village 70 3 miles Anglo Lord's Walk 570 Adjacent to base RAF Ely 89 19 miles RAF Waterbeach 34 32 miles RAF Moulton 11 13 miles (Chiefs only) RAF Watton 72 21 miles MILITARY FAMILY HOUSING DISTRIBUTION: 

One Bedroom Junior Enlisted 6 Two Bedrooms Company Grade 45 Two Bedrooms Jr Enlisted 971 

Three Bedrooms Field Grade 108 Three Bedrooms Company Grade 73 Three Bedrooms Senior Enlisted 232 Three Bedrooms Junior Enlisted 554 

Four Bedrooms Senior Officer 29 Four Bedrooms Field Grade 25 Four Bedroom Company Grade 16 Four Bedroom Senior Enlisted 71 Four Bedroom Junior Enlisted 153 

Total MFH 2283 

Note: New housing (518) units being built with 2001 estimated completion date. 

D. All personnel eligible for MFH have the option to apply for all areas within their category. The Housing Office will maintain one waiting list for military family housing, but personnel will have the choice of opting for the area of housing they desire. Members sending advance applications prior to arrival will have no housing areas identified. Upon arrival and reporting to the Housing Office, they will have the opportunity to express a personal preference for location of MFH desired (i.e. RAF Lakenheath, RAF Mildenhall, RAF Feltwell, etc.) 

The RAF Lakenheath Housing Office has a direct communications link with all the other Housing Offices in the world. To get the most up-to-date RAF Lakenheath housing waiting list and housing information, contact your local Housing Office and request they send a message with your specific inquiry. 
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NAME Housing Office 
ADDRESS Bldg 965 
CITY APO 
STATE AP 
ZIP O AE 09464 
TELEPHONE 011-44-1638-522796 
DSN PHONE 314-226-2796 
FAX 011-44-1638-523712 
DSN FAX 314-226-3712 
PROXIMITY TO SITE on base 
COMMENTS Hours: Mon-Thurs 0800-1600 Fri 0800-15:30 

Community Housing 

The average British home is considerably smaller than those found in the United States. The house that one chooses to live in off base should be large enough to accommodate all of the member's household goods that have been shipped to the UK. There are no storage facilities or authorizations for storage of excess household goods at government expense. You will have to determine whether your household goods will be too large to be accommodated by a smaller British home, then decide which items you will want to put in non temporary storage during your tour at Lakenheath. At that point, you will need to consult your losing base TMO to arrange for non temporary storage of your goods. 
If you have children who will attend DODEA schools, you will need to check to see if the local economy house you are considering renting is on an established school bus route. Make sure you take your contract to the Lakenheath Housing Office for approval before you sign it, and check see if there is a school bus stop near you. 

Over 80% of families locate housing on the economy within 45 days of arrival. It is important to review the bulleting board at the housing office and the computer listing daily. Your sponsor will be able to help you with transportation during house hunting or you can utilize the free minibus taxi service operated by the Housing OFfice. 

RENTAL INFORMATION: 

HOME RENTAL PRICES (AVERAGE): lBR.......................... : $455 2BR.......................... : $535 3BR.......................... : $620 4BR.......................... : $930 + Comments..................... : 

You will pay your rent in pounds. The dollar amount will fluctuate depending on the current pound/dollar exchange rate. You will receive an Overseas Housing Allowance (OHA) to make up for this fluctuation. 

HOME PURCHASE INFORMATION: 

PURCHASE PRICE (AVERAGE): 2BR.......................... : $80,000 3BR.......................... : $96,000 4BR.......................... : $150,000 Comments..................... : 

Costs of homes vary widely, depending on location, age, and condition and the current pound/dollar exchange rate. Procedures for purchasing a home in the UK are different than in CONUS. For specific information regarding home purchase in the UK, contact the RAF Lakenheath Housing Management Office. 
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Utilities 

Utility costs vary greatly depending on the type of heating, physical structure of the house, and personal needs. The types of heating include gas, electricity, oil, and coal. Gas radiators usually provide the most economical heat. (Economy 7 lowers the cost of electricity used during off peak hours.) 

A detailed reference guide for choosing a rental home in the community is available from the housing office on arrival. 

When deciding on any type of utilities always keep in mind the cost. Normally residents are billed quarterly unless specified otherwise. Also, you can have a set amount taken out of your checking account monthly, which is known as budget billing. 
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NAME Anglian Water (Water/Sewage) 
CITY Cambridge 
TELEPHONE 011-44-1223-420124 
PROXIMITY TO SITE Approximately 25 miles 
COMMENTS As a general rule, water is not metered; charges are based on the size/value of the property Hook-up Fee: No cost if you have a meter 
Other Offices and Telephone number Colchester: 011-44-1206-774000 Wisbech: 011-44-1945-588444 Norwich: 011-44-1603-225000 

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NAME British Gas 
ADDRESS Roundtree Way 
CITY Norwich NR7 8-55 
TELEPHONE 011-44-1842-754311 

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NAME British Telecom 
ADDRESS 1 Regent Street 
CITY Cambridge 
TELEPHONE 011-44-1223-344344 or in UK Toll Free by dialing 150 
PROXIMITY TO SITE Approximately 25 miles 
COMMENTS A phone call to BT from a military member can activate a waiver of deposit. There is a hook up fee of L31.30 if there was service before in the place you live. If not, the hook up could cost L163. There will be a quarterly fee of l18.46 for the line. If renting the phone, add L3.80. 
YOU WILL PAY FOR EACH OUTGOING CALL YOU MAKE, THE AMOUNT TO BE DETERMINED BY THE DISTANCE, TIME OF DAY, AND LENGTH OF CALL. Phones can become very expensive. 


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NAME Cable Investments Limited (Cable TV) 
CITY RAF Lakenheath IP28 -8RB 
TELEPHONE 011-44-1638-711345 
PROXIMITY TO SITE On base 
COMMENTS Armed Forces Network Free. Full cable package includes four British stations, AFN, Sky movie channel, MTV, children's programs, and CNN. 
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NAME Eastern Electric 
ADDRESS Barton Road 
CITY Bury St. Edmunds IP32 -27BG 
TELEPHONE 011-44-1284-712983 
PROXIMITY TO SITE Approximately 16 miles 
COMMENTS Rate-Cost: 50- 70 Hook-up Fee: No cost with 48 hour notice Military Waiver of Deposit: Setting up direct debit 
Electricity is the most expensive type of heating. The cost will vary depending on the size and structure of the house, amount of hot water used, etc. Like in the US, you pay for what you use. It definitely pays to look for economy housing with features like double glazed windows and "economy 7" electricity. The Housing Office can assist on what features to look for to save on utility bills. The company will bill you on a monthly or quarterly schedule or they will debit your bank account once a month if you prefer. The bill will be an estimate, with actual readings of the meter normally occurring at least once a year. You are highly encouraged to read your own meter so large discrepancies in the estimated and actual usage will be quickly noticed. 

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